Call Now: (800) 995-0566

Managed Services

C1P Solutions:
The Future of Work means businesses of all kinds must deliver value in new and dynamic ways. Our Managed Services team helps IT drive business value by solving infrastructure challenges throughout the business. Leveraging our business expertise and resources, we monitor and manage your network by providing these services:

Desktop Management
Computer 1 Products provides 24 X 7 desktop support using a combination of chat, email and web ticket. The desktop support team is staffed with experienced Level 1 and Level 2 technicians who have extensive knowledge in supporting end-users on PC desktop, PDA’s, Blackberry and desktop application issues. End users can use any one of the options (chat, email or web ticket) to report an issue on the managed Windows desktop and laptop. All issues would be handled by desktop support team remotely. Our services support a wide range of needs at the user level. We can help you:
  • Upgrade desktop and network infrastructures
  • Support new business practices such as collaboration using smart phones and other network devices
  • Improve messaging, directory and desktop services as well as mobility devices and help desk services
  • Plan your migration and deployment strategies associated with hardware and software refreshes

Network and Infrastructure Management
Computer 1 Products solution is designed to provide you with a comprehensive suite of remote infrastructure managed services. We will proactively monitor the health of your server and network infrastructure.

As your networks increasingly converge, our common standards and processes can help you maximize efficiency and simplify new deployments. Resources are allocated dynamically based standard and new policies. We will provide you with the following services:
  • LAN and WAN Management
  • Wireless Management
  • Router and Switch Management
  • Firewall Management
  • VoIP Management

Network and Infrastructure Management
C1P SaaS Email and Web Security services are built to protect your business from the wide range of threats inherent in conducting business online. Supported by industry-leading technology and an experienced team of threat experts, our services offer enterprise-class performance and functionality, plus easy administration through the intuitive SaaS Control Console. C1P SaaS solutions work outside the network perimeter and require no hardware or software integration.

C1P has partnered with the world’s largest security-dedicated vendor in the world, McAfee. McAfee SaaS is a leading developer of cloud-based security solutions, providing real-time protection to more than 575,000 businesses. C1P SaaS offers the industry’s most comprehensive, cloud-based security portfolio, including email and web protection, message continuity and archiving solutions. McAfee’s true multi-tenant, massively scalable SaaS architecture delivers enterprise-grade performance and reliability without enterprise-level complexity and cost. Additionally, C1P SaaS solutions provide unrivaled protection, leveraging McAfee’s Global Threat Intelligence Network of 350 researchers and threat centers in 30 different countries.
  • Email Protection
  • Web Protection
  • Email Archiving

Backup Managed Services
Computer 1 Products offers a comprehensive and reliable data backup service. We provide state-of-the-art offsite data protection with the highest levels of security and encryption. Our secure data vaults are housed in premier collocation facilities which maintain 99.999% power and internet bandwidth availability. The focus of our Remote Data Backup service is to guarantee an automated, reliable and secure backup solution that enables 24x7x365 access to your data for simple and immediate restoration.

Remote Data Backup has proven itself to be far more reliable and efficient than the first generation of online backup technology (i.e. tape backup environments). Remote Data Backup has been thoroughly tested and certified by leading technology infrastructure providers and used by many enterprise-level companies. By eliminating the need for upfront costs, we are now able to offer it as a cost effective solution to the small and medium sized businesses as well.

Computer 1 Products offers fast and reliable data recovery. In the case of data loss or disaster, it is imperative that you have a speedy and guaranteed method to recover your data. Whether you are restoring a single file, or your entire system, Computer 1 Products Remote Data Backup is the best solution available.

We provide you with the following services:
  • In-File Deduplication
  • Open File Mangement
  • Microsoft Exchange Message Level Backup & Restore
  • LocalVault
  • Microsoft SQL & Microsoft Exchange Backup
We take an integrated, process-driven approach to Managed Services. Using industry best practices, we baseline your current IT environment, then implement the best metrics to bring scientific rigor and discipline to measuring your applications and infrastructure. These metrics give you results that are consistent, predictable and measurable. And our proven process ensures that consistent processes, delivery and reporting mechanisms are in place, so that incremental operational improvements can be made.

While standardized metrics lead to predictability and stability, it’s our constant focus on innovation and improvement that sets us apart in Managed Services. We bring fresh ideas and insights to your IT infrastructure. When you let us manage your operational and administrative overhead, your team is free to focus on strategic opportunities.

Professional Services
Computer 1 Products Professional Services team has a wide range of expertise focused on the reliability, security, and performance of network architectures and infrastructures. Our staff is vendor certified on best of breed manufacturers of network and security software and hardware. From design work, deployments, assessments, and penetration testing - our collective staff has the high level skills and professionalism that you deserve.

As an independent, outside Technology Consultant, you are guaranteed to get an honest, no nonsense, vendor independent opinion on a solution that best fits your business needs. As your trusted advisor, we are committed to working with you and your team in any given capacity to meet your requirements. Organizations love dealing with we provide you with the technical facts and practical solutions and services for your real world environment.